Last Updated: Friday 5 June 2020

Update: We relaunched the delivery of exams at the British Council this June. Currently, our exams are held in small groups in accordance with strict hygiene regulations.


Exam organization information for our current candidates

Thank for your patience while our centre has been closed. We look forward to welcoming you to our test centre soon. 

Ahead of the test, we are writing to inform you of the measures we have put into place, in line with local government regulations, to help protect the health and safety of all our Test Takers and staff, and to limit the spread of Covid-19. 

We will ensure that all test venues are thoroughly cleaned prior to the start of the test. For computer delivered tests, we will also clean all the equipment prior to the test and between sessions. 

Please do NOT attend your test if: 

  1. You are currently in self-quarantine or 
  2. You have been in contact with any person suspected of having been exposed to Covid-19 in the last 14 days or 
  3. You have a cold, fever, are short of breath or have flu-like symptoms. 

If any of the above applies to you, please contact the centre by email at as soon as possible and we will arrange a transfer to another test date.   


General rules 

  • You will be required to adhere to social distancing rules at the exam venue. 
  • You will be required to bring as few personal belongings as possible to make the check-in and registration procedure smoother and quicker. 
  • Please take a note of the items listed below that you are required to bring with you for the test. 

Arriving at the test venue 

  • You will be required to arrive at the test venue in your allocated time. You will not be allowed into the test venue earlier. You will receive the details of your test day (venue, arrival time, test start time) approx. 10 calendar days before the test date. 
  • Parents, friends, relatives will not be allowed into the test venue. 

Inside the test venue 

  • You will be required to wear a mask at the exam venue in areas and at times indicated by the Test Day Personnel. You may be requested to remove the mask for identification or other purposes. 
  • You may also wear latex gloves if you wish to do so.  
  • You will be asked to sign a self-declaration form that covers the three statement above. 
  • You will be requested to sanitise your hands prior to entering the test room either by washing them with soap and water or using a hand sanitiser. 
  • Exam Staff will be wearing face masks and latex gloves throughout the whole session. 

You are required to bring with you to the exam venue: 

  • A face mask that covers your mouth and nose – mandatory, 
  • A standard wooden pencil (HB / B / 2B) – mandatory, 
  • An eraser (with no cover) – mandatory, 
  • A black or blue pen – mandatory, 
  • Your original ID document (EEA National ID card or passport), the one that you used for registration. Please remove any cover from your ID document – mandatory, 
  • Drink in a transparent bottle without any sign or label – optional, 
  • Your own hand sanitiser (in a transparent bottle without any sign or label) – optional,  
  • Latex gloves – optional, 
  • A sharpener – optional. 

For health and safety reasons we will not be distributing stationery to Test Takers during the examination. Pencil cases will not be allowed into the test room. 


If you show symptoms of Covid-19 within 14 days of taking your test, please report this to your designated local Health Authority – as per government regulations. Please inform the Health Authority that you sat a test with the British Council so that all participants of the event can be contacted as soon as possible. 

The health and safety of all our Test Takers and staff is our top priority and we will continue to monitor government guidance to ensure we are taking all the necessary steps to make our test centres as safe as possible. If you have any further questions about the measures we are taking, please contact us at  

Thank you for your understanding and cooperation. 

Can I collect my IELTS Test Report Form in person?

Until further notice the personal collection of IELTS Test Report Forms is suspended.

I have submitted an Enquiry on Results request and my results have changed. How will I get my new certificate?

Please note that as our office is closed, we can only print and send your new Test Report Form after we have re-opened.

I need to send my results to my university or to other Recognising Organisations. What should I do?

Please fill in the IELTS Application to Issue Additional TRFs form electronically and send it to Please make sure that you include an official e-mail address to the university or Recognising Organisation. 

First, we will check whether your university or Recognising Organisation has access to the online result verification system and if so, your results will be made available to them electronically. Please note that to those universities or Recognising Organisations, who do not have access to the mentioned system, we can only send your results in a digital format (pdf) directly to them.

I need an official authenticated copy of my IELTS Test Report Form. What should I do?

Please send your request to and we will send the authenticated digital copy directly to the Educational Authority (Oktatási Hivatal).

I have read in the news that the Educational Authority has suspended the operation of the Hungarian British Council from mid-June. Checking your website, I found test dates that are open for registration after mid-June, so could you clarify this?

Unfortunately, the news regarding our ‘suspension’ were and are quite misleading. Here is what you need to know:

IELTS exams (IELTS, IELTS for UKVI, IELTS Life Skills) are not affected by the aforementioned suspension as these exams cannot be accredited in Hungary, therefore the Educational Authority has no legal control over them or our operation regarding them. The results of your IELTS test can be nationalised.

Our announcement regarding the Cambridge Assessment English exams can be found here:

I am trying to call you but no answer. How can I contact you?

Please note that our office is now closed, and our Customer Services colleagues are working from home, too. You can contact us at

Please note that we have been receiving an extremely increased amount of inquires recently and therefore there might be delays in our reply. Please expect our apologies, your patience is highly appreciated.