Last Updated: Friday 5 November 2021

Currently, our exams are held in small groups in accordance with strict hygiene regulations. Find more information HERE.


Exam organization information for our current candidates

Ahead of the test, please find information below about the measures we have put into place, in line with local government regulations, to help protect the health and safety of all our Test Takers and staff, and to limit the spread of Covid-19.

We will ensure that all test venues are thoroughly cleaned prior to the start of the test. For computer delivered tests, we will also clean all the equipment prior to the test and between sessions.

We are taking extra precautions to ensure that anyone who is ill or may have been in contact with someone suspected of carrying the Covid-19 virus does not come to the exam venue.

*Please do NOT attend your test if:

  • You are currently under a compulsory quarantine, stay-at-home order, medical surveillance or self-quarantine order, as specified by the local government.
  • You have a fever, persistent cough, are short of breath or have flu-like symptoms,
  • You have been diagnosed with Covid.

If any of the above applies to you, please contact the centre by email at as soon as possible to discuss the terms and conditions of your transfer to another test date. Please allow us 5 working days to get back to you with the available options.

Please be informed that in case you display any of the symptoms listed above on the test day, you may be asked to leave the test room and you will not be able to complete my test. 


General rules

  • You will be required to adhere to social distancing rules at the exam venue.
  • You will be required to bring as few personal belongings as possible to make the check-in and registration procedure smoother and quicker.
  • Please take a note of the items listed below that you are required to bring with you for the test.

Arriving at the test venue

  • You will be required to arrive at the test venue in your allocated time. You will not be allowed into the test venue earlier. You will receive the details of your test day (venue, arrival time, test start time) approx. 10 calendar days before the test date.
  • Parents, friends, relatives will not be allowed into the test venue.

Inside the test venue

  • You will be required to wear a mask at all exam venue areas (common areas, registration area, cloak room and test rooms) during the whole test (from entering the test venue until leaving it).** You may be requested to remove the mask for identification or other purposes. 
  • You may also wear latex gloves if you wish to do so. 
  • You will be asked to sign a self-declaration form that covers the statement above*.
  • You will be asked to sanitise your hands prior to entering the test room either by washing them with soap and water or using a hand sanitiser.
  • Exam Staff will be wearing face masks throughout the whole session.
  • Your Speaking Examiner will be wearing a mask and/or a visor. There will be no option of taking the speaking test with an Examiner who is not wearing a mask or visor.

**The only exemption to this is if you cannot wear face masks for a longer period of time due to health reasons (e.g. asthma). Please note that in such case you will still be required to wear masks in the common areas and that you should provide a medical certificate confirming the exemption. Please bring the medical evidence with you for the test day and hand it in to the Test Day Personnel.

Please note that your temperature might be taken at the registration point of the exam venue.

You are required to bring with you to the exam venue:

  • A face mask that covers your mouth and nose – mandatory,
  • A standard wooden pencil (HB / B / 2B) – mandatory (only for paper-based tests),
  • An eraser (with no cover) – mandatory (only for paper-based tests),
  • A black or blue pen – mandatory,
  • Your original ID document (EEA National ID card or passport), the one that you used for registration. Please remove any cover from your ID document – mandatory,
  • Drink in a transparent bottle without any sign or label – optional,
  • Your own hand sanitiser (in a transparent bottle without any sign or label) – optional, 
  • Latex gloves – optional,
  • A sharpener – optional.

For health and safety reasons we will not be distributing stationery to Test Takers during the examination. Pencil cases will not be allowed into the test room.


If you show symptoms of Covid-19 within 14 days of taking your test, please report this to your designated local Health Authority – as per government regulations. Please inform the Health Authority that you sat a test with the British Council so that all participants of the event can be contacted as soon as possible.

The health and safety of all our Test Takers and staff is our top priority and we will continue to monitor government guidance to ensure we are taking all the necessary steps to make our test centres as safe as possible. If you have any further questions about the measures we are taking, please contact us at

Thank you for your understanding and cooperation.

Can I collect my IELTS Test Report Form in person?

Until further notice the personal collection of IELTS Test Report Forms is suspended.

I have submitted an Enquiry on Results request and my results have changed. How will I get my new certificate?

Please note that as our office is closed for the general public, your Test Report Form pick-up can be arranged through email. 

I need to send my results to my university or to other Recognising Organisations. What should I do?

Please fill in the IELTS Application to Issue Additional TRFs form electronically and send it to Please make sure that you include an official e-mail address to the university or Recognising Organisation. 

First, we will check whether your university or Recognising Organisation has access to the online result verification system and if so, your results will be made available to them electronically. Please note that to those universities or Recognising Organisations, who do not have access to the mentioned system, we can only send your results in a digital format (pdf) directly to them.

I need an official authenticated copy of my IELTS Test Report Form. What should I do?

Please send your request to and we will send the authenticated digital copy directly to the Educational Authority (Oktatási Hivatal).

I am trying to call you but no answer. How can I contact you?

Please note that our Customer Services colleagues are available through telephone or email as our office is only open if you have an appointment. You can contact us at

PROFESSIONAL, UNIVERSITY AND OTHER EXAMS - Should I book an exam, given the current situation? What will happen if it gets cancelled?

If your professional or university exam is cancelled, rescheduled or the delivery method is changed, you will be contacted either by us or directly by the professional body, depending on who initially informed you about your test details. 

PROFESSIONAL, UNIVERSITY AND OTHER EXAMS - Can I take a university/professional exam at the British Council?

Yes, you can.

PROFESSIONAL, UNIVERSITY AND OTHER EXAMS - How can I apply to take a university/professional exam at the British Council?

Please contact our Customer Service to find out more.

PROFESSIONAL, UNIVERSITY AND OTHER EXAMS - What is the cost of taking a university/professional exam at the British Council?

PROFESSIONAL, UNIVERSITY AND OTHER EXAMS - When and how will I receive my exam results?

Please contact the professional body or university for more information to receive your exam results

PROFESSIONAL, UNIVERSITY AND OTHER EXAMS - Will regular timelines to issue test results be kept?

Please contact the professional body or university for more information about this.