Last Updated: Friday 5 March 2021

UPDATE: Face-to-face English language courses for young learners and adults have been temporarily suspended and will continue in our Virtual Classrooms. Online classes will include the same number of hours as face-to-face classes.

 

How I can contact Customer Service?

While our Budapest office remains closed to the public, you can reach our customer services team via telephone or email. Please find out contact details HERE. We are working hard to respond to every query, but the situation is extraordinary, and some delays may occur. Please accept our apologies in advance. We thank you for your understanding and cooperation.

What are you offering students while face-to-face English courses are suspended?

We are drawing on the expertise of our wide network of teaching centres across the world to offer a virtual classroom experience that has already proven to be effective.

Virtual lessons for adults are like any other classroom lessons at the British Council. You will practise your speaking and writing with your teacher and classmates in real time and do pair and group work. Of course, just like in any other lesson, you will also practise your listening and reading skills, and learn lots of new language. The difference is that it will be delivered via Zoom: user-friendly web-conferencing software.

Virtual lessons for young learners are designed to cover the same language skills and deliver the same progress as regular classes. Virtual classrooms include live lessons with the teacher and self-study activities to be completed online before and after each live lesson. We are committed to ensuring that all children can study in a safe and supportive environment and our platform incorporates a number of features designed to keep children safe while they are online.

How are English courses for adults being delivered for Term 2 (4 January to 25 March)?

As you will be aware, the government has not eased any of the restrictions and we are therefore unable to return to the classroom for face-to-face lessons. At the moment, there is no indication of when restrictions will start to be lifted. We thereby confirm that all our classes will continue to take place online for the rest of term 2 up to and including Thursday 25 March. 

How will English courses for adults be delivered Term 3 (29 March to 18 June)?

We do not know what the government restrictions will be at the end of March, as it depends on the epidemiological situation. We very much hope to be able to deliver the majority of our lessons in Term 3 face-to-face, but we expect that there is a high possibility that we may need to start online or move classes online from time to time during the term – either in response to blanket government restrictions, or in response to positive cases in classes. We will ensure we update our website and students as information becomes available. 

How are English courses for young learners being delivered for Semester 2 (6 February to 12 June)?

As you will be aware, the government has not eased any of the restrictions and we are therefore unable to return to the classroom for face-to-face lessons.  At the moment, there is no indication of when restrictions will start to be lifted.  We thereby confirm that all our classes will continue to take place up to and including Wednesday 31st March. We will then have our scheduled Easter break from classes between 1st – 9th April. We will be in contact again in the week beginning 5th April to inform you what will happen in April.

How will summer English courses for adults and young learners be delivered?

We very much hope to be able to offer a face-to-face summer courses in 2021 but this will depend on the final decision by the Hungarian government. We are currently taking registrations for our young learners and adult summer courses which will start 21 June.

What happens if summer courses can’t be delivered face-to-face?

In the event that we are unable to run a face-to-face course, we will offer a virtual alternative.

When face-to-face lessons resume, what safety measure are in place in classrooms and on the premises?

Your health is our priority and we have implemented the following procedures, following government guidelines, to ensure the teaching centre is as safe as possible for test takers and our staff: 

  • Hand sanitizer will be available at entrance/exit to building and the Teaching Centre
  • Break times will be staggered to minimise contact between groups of students
  • Classrooms will be cleaned before each lesson starts
  • Toilets and frequently touched surfaces will be cleaned regularly
  • We ask that students adhere to current recommended social distancing guidelines.
  • Children will be encouraged to wash their hands with soap and water on arrival and at break time
  • Children will be reminded about social distancing requirements on arrival, during class and at break times.

Please refer to our Health and Safety page for further details.

How can I register for an English course?

Registering for a course with the British Council has never been easier. Please see our step by step registration instructions on the following links:

Register for a course – adults (18+)

Register for a course – Learning Time with Timmy (5-6 year olds) and Primary Plus (7-10 year olds)

Register for a course – Secondary Plus (11 to 17 years old)