Before you contact customer services, please check the frequently asked questions which can be found below:
Frequently asked questions - teaching centre
Frequently asked questions - exams
Please note that face-to-face customer service is available on the 2nd floor of Building A from 10 am to 5 pm on Monday to Friday.
Personal collection of IELTS and Cambridge Assessment certificates is available on the 2nd floor of Building A from 1 pm to 5 pm Monday, Wednesday and Friday.