Frequently asked questions - teaching centre
Face-to-face customer service/ certificate collection is available on the 2nd floor of Building ‘A’: Wednesdays and Fridays: 9 AM–6 PM
Cambridge exam certificates can be collected in person, in opening hours, following our e-mail notification.
Our Call Centre is available Monday to Friday, from 9 AM to 1 PM. Outside these hours, please contact us by e-mail.
Please note that our organisation does not handle visa applications. For visa applications please contact the National Directorate-General for Aliens.