Before you contact customer services, please check the below pages:

Frequently asked questions - teaching centre

Frequently asked questions - exams

Please note that face-to-face and telephone customer service is available on the 2nd floor of Building A:

Monday: 9.00-11.00 and 13.00-18.00 (certificate distribution too)

Tuesday-Wednesday: 10.00-12.00 and 13.00-17.00 (certificate distribution too)

Thursday: from 14.00-18.00

Friday: from 10.00-15.00

Personal collection of IELTS and Cambridge Assessment certificates is available on the 2nd floor of Building A.

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information@britishcouncil.hu

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Our English language schools